Support

Need a hand with SwiftPress? We're happy to help. The fastest way to reach us is by email — we typically reply within one business day.

Managing your subscription

SwiftPress subscriptions are billed through your Apple ID. To view, change, or cancel your plan, open the Settings app on your device, tap your name, then Subscriptions, and select SwiftPress. Cancellations take effect at the end of the current billing period.

Common questions

How do I enable the keyboard?

Open Settings → General → Keyboard → Keyboards → Add New Keyboard, choose SwiftPress, then enable Allow Full Access so AI features can work. You can then tap the 🌐 globe key in any app to switch to SwiftPress.

Which devices are supported?

iPhone and iPad running iOS / iPadOS 16.6 or later, plus Mac with Apple Silicon running macOS 13.5 or later.

Do AI features work offline?

Basic grammar and spelling work offline. AI-powered features such as translate, tone, summarize, paraphrase, and continue require an internet connection.

Is my typing private?

Yes. Your keystrokes never leave your device unless you actively tap an AI action, and secure fields like passwords and payments are skipped automatically. See our Privacy Policy for details.

How do I request a refund?

Purchases are handled by Apple. Refund requests are managed through Apple at reportaproblem.apple.com.